Our improved members experience is now live. To find out more about what's changed and what you need to do, click here.


Before you login, here's some useful information to help you get the most from your plan. We make claiming money back quick and easy.

Making a claim

Are you logging in to make a claim? Before you do, take a look at our four-step guide to making a claim.

We aim to process your claim in two working days, please allow a further three working days for the payment to reach your bank account. 

Frequently Asked Questions - Getting the most from your Cash Plan

For questions about registration, logging in, amending your details, membership information and making a claim, visit our page of FAQs.




Contact Us

Let’s get the ball rolling.
We're here to help so drop us a line,
we'd love to hear from you.


01270 588555

Health Shield Friendly Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.