We’re excited to bring you more details about the next step in our transformation!
As we launch our transformed systems, we will introduce the following to simplify the way you work with us and improve the digital experience for your employees:
Customer Portal – A smarter and more secure way to administer your scheme, including accessing valuable resources, adding new members, adjusting cover levels, renewing your scheme and managing your billing and invoicing cycles.
Member Account – Your employees will have user-friendly access to claims, benefits, and balances in real time.
Health Shield Members App – Your employees can easily submit claims, access Additional Benefits and more with the new Health Shield Members app.
For a preview of what’s coming, check out our video:
You can also find more information about the changes in our ‘Why we're changing’document.
Our new systems and processes are built to save you time, streamline everyday scheme administration, and securely manage the sharing of sensitive data. As always, your security remains a top priority. You can find all the details in our updated Security Information document.
We encourage you to share these updates on our new systems and processes with your team.
We’re thrilled to have you with us on this exciting transformation. More updates are on the way, so stay tuned!
If there is anyone else in your organisation that would benefit from updates, please ask them to complete this short formand we’ll add them to the distribution list.
Kind regards,
Team Health Shield
Health Shield Friendly Society Limited, Crewe Business Park, Electra Way, Crewe,Cheshire,CW1 6HS
