We’re excited to bring you more details about the next step in our transformation!
As we launch our transformed systems, we will introduce the following to simplify the way you work with us and improve the digital experience for you, your clients and their employees:
Broker Portal – A smarter and more secure way to administer schemes including producing quotes, renewals, accessing supporting literature and more.
Customer Portal – Simple administration for clients’ schemes including adding new members, adjusting cover levels, and managing billing and invoicing cycles.
Member Account – Members will have user-friendly access to claims, benefits, and balances in real time.
Health Shield Members App – Members can easily submit claims, access Additional Benefits and more with the Health Shield Members app.
For a preview of what’s coming, check out our video:
You can also find more information about the changes in our ‘Why we're changing’document.
Our new systems and processes are designed to save you time and simplify the day-to-day administration of your schemes. As always, your security remains a top priority. You can find all the details in our Security Information document.
We encourage you to share these updates on our new systems and processes with your team.
We are sending regular updates to your clients; click hereto see the communication we are sending to them.
We’re thrilled to have you with us on this exciting transformation. More updates are on the way, so stay tuned!
If there is anyone else at your brokerage that would benefit from updates, please ask them to complete this short formand we’ll add them to the distribution list.
Kind regards,
Team Health Shield
Health Shield Friendly Society Limited, Crewe Business Park, Electra Way, Crewe,Cheshire,CW1 6HS
